Responsible Gaming at Grand River Raceway Elements Casino Grand River
As part of our commitment to responsible gaming, we want to provide you with a variety of tools and resources to help manage your play.
Setting Limits on Your Play
Set deposit limits: You can request that our staff assist you in setting a deposit limit.
Take time-outs: If you feel like you're losing control, step away from the machines and talk to one of our responsible gaming representatives. They will be happy to provide assistance.
Enroll in self-exclusion programs: We respect your decision if you want to take a break from playing.
Resources for Problem Gambling
We are committed to supporting players who may be experiencing difficulties with problem gambling. If you or someone you know is struggling, we encourage you to reach out to our responsible gaming representatives for support and resources.
ConnexOntario: A confidential and free helpline service providing information and referrals for people affected by problem gambling.
OLG's PlaySmart program: Learn more about responsible gaming practices, how to manage your bankroll, and strategies for taking a break from playing.
Additional Resources
Ontario Problem Gambling Helplines
Canadian Centre on Substance Use and Addiction (CCSA)
ConnexOntario
We are committed to creating a safe and enjoyable experience for all our players. If you have any questions or concerns about responsible gaming, please don't hesitate to reach out to one of our staff members.
